In his book, The 21 Indispensable Qualities of a Leader, John Maxwell used the late General Norman Schwarzkopf Jr. as an example of servant hood. As a retired military officer, I love that one of my favorite authors, leadership guru Maxwell recognized this stellar officer as a servant leader.
For those of you too young to remember, the General led coalition forces during DESERT STORM, and was affectionately referred to as Stormin’ Norman. But I admit…I found the choice surprising given that even as military members are SERVING their country, many don’t see them as servant leaders.
They see the military as a top-down, orders-driven and rank-focused hierarchy. The reality is much more complex.
The primary motivation to join an all-volunteer organization that doesn’t pay very well, that asks its members to leave friends and families and put themselves in harms way, an organization that sometimes requires its members to make the ultimate sacrifice…the motivation to join that organization is usually, not always, but primarily, the desire to serve. The desire is to serve something other than self…something bigger than self.
So I focused on doing what only I could do… identifying and sometimes fighting for the resources my airmen needed to do their jobs safely and efficiently.
Not only do servant leaders provide the resources needed to get the job done, they work on actively developing the members who will fill their leadership shoes, driving retention and compelling loyalty.
And yes, in the military, there is time for following orders without question. What ensures an order WILL be followed is the demonstration by leaders at all levels that they care about each individual entrusted to their care, about their families, about what’s going on in their lives outside of work… who ensure the members of their team have the resources needed and the development opportunities required to do the task they’re committed to complete.
People make sacrifices for those leaders.
Are you serving yourself or others?
Renita Alexander, Leadership Unlocked